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Voice cloning scams:
a plan for families and hospitals

AI can now copy a person's voice from a short recording. Scammers use it to fake a panicked call from a grandchild, or a doctor calling for patient details. A simple plan beats panic.

1

For families

  • Agree on a family safe word that never goes online.
  • If a loved one calls in an emergency asking for money, hang up and call them back on the number you already have.
  • Be careful with long voice clips on public social media.
  • Never send money, gift cards or crypto because of a voice alone.
2

For hospitals and clinics

  • Never release patient information or change orders based on voice alone. Call back on a known number.
  • Train staff that a familiar voice is no longer proof of identity.
  • Use a callback or code-word process for urgent requests from executives and physicians.
  • Report suspected voice fraud to your security and compliance teams.

If you think you were targeted

  • Stop and do not send anything.
  • Call the person back directly on a number you trust.
  • Contact your bank right away if money already moved.
  • Report the scam to the FTC at reportfraud.ftc.gov.

I have tested voice cloning on my own voice to understand it. The copy was good enough to worry me, and that is why I wrote this page.

This page is general safety education, not legal advice.

Written by , board-certified emergency physician. Last reviewed November 12, 2026.

About the author.
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Harvey Castro, MD, MBA: board-certified emergency physician, 6x TEDx speaker and healthcare AI keynote speaker, in English and Spanish.
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